Introducing Web
Co-browsing for Zoom

Co-browse and co-control any website together. Turn any web application instantly multiplayer using RemoteHQ’s Remote Browser, our collaborative cloud-based browser. No download required!

Launch it in any location around the world with one click.

40 minutes free trail, then $5/month

RemoteHQ Integration with Zoom

Instead of screen sharing a website, use RemoteHQ’s Remote Browser

Multiplayer

Multiplayer

Simplest way to co-browse and co-control any website with your colleagues or customers.

No pixelation or freezing

No pixelation or freezing

Remote Browser lives in the cloud with lots of bandwidth and resources.

Fast

Fast

Takes only seconds to launch a Remote Browser and get up and running.

Browse privately. Browse together. Browse faster.

RemoteHQ’s Remote Browser is a secure and ephemeral browser running in the cloud. Use it by yourself or co-browse with others. No download.

Get started

How RemoteHQ works in Zoom

Step 1

Open Apps Menu

In Zoom client, click Apps button and search for Remote Browser - Web Co-Browsing App

STEP 2

Share your Remote Browser session with others

When in a meeting, make sure you hit “allow” when asked about sending invitations to all participants so that others can join you

Setup

Three simple steps to get you up and running with Remote Browser

1

Install Remote Browser

Go to Zoom marketplace search for Remote Browser and install the App or go directly to Remote Browser install page.

2

Connect your RemoteHQ account

On Zoom install page, hit login with Zoom. This will initialize the install process. Make sure that you are logged in to your Zoom account and authorize the Remote Browser app.

3

Initialize Remote Browser

After successful installation, open app in your Zoom client and enjoy co-browsing.

Why remote teams love RemoteHQ

Team collaboration
INCREASE PRODUCTIVITY

Team Collaboration

Turn any web app into multiplayer mode and give everyone control. There is no more miscommunication over where to click on screen share or worrying about pixelation. Collaborate on a variety of apps such as Trello, Figma, and Miro without leaving the workspace. Remote Browser will help your team increase productivity and save time. Empower everyone to take action.

Learn more →
Sales demo
INCREASE CLOSE RATES AND REDUCE SALES CYCLE

Sales Demo

Instead of screen sharing your demo, use Remote Browser to do a demo walkthrough. Give your prospects the opportunity for an instant test drive as part of the demo in a controlled setting. Let them experience the true power of your product firsthand. Remote Browser will help increase sales conversion.

Learn more →
Customer support
REDUCE CHURN AND TICKET RESOLUTION TIME

Customer Support

With Remote Browser, you can resolve customer issues quickly, collaboratively and in real-time, in your customer’s account within your web app. No more tedious back and forth on email or IM chat. You can support and train customers efficiently and collaboratively to make a sustainable impact and reduce churn. Leverage Remote Browser to troubleshoot together as you work on the same page.

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Training and Onboarding
IMPROVE CUSTOMER SUCCESS AND RETENTION

Training and Onboarding

Turn passive sessions into active ones. You can seamlessly hand over control to users at the right juncture so users can learn by doing. With Remote Browser, you can start by showing the way and then let the user take action. Enable your customers and team members to learn by doing and improve the customer experience.

Learn more →

See our other integrations

Connect Slack with RemoteHQ and co-browse the Internet securely with Remote Browser.

Learn more

Connect Intercom with RemoteHQ and co-browse the Web with your customers.

Learn more

Connect Webex with RemoteHQ and co-browse the Internet securely with Remote Browser.

Learn more
TROUBLESHOOTING

Known Zoom Issues

I can not authorize the Remote Browser app. I see: “Unable to install this app because it needs pre-approval by your account admin. Please contact your account admin for more details.” error.

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The Zoom app does not open after installation and is not visible in my apps tab in the Zoom client.

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Scopes

Zoom API scopes utilized by Remote Browser App

View your user information (user:read)

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Enable Zoom App within Zoom Meeting Client (zoomapp:inmeeting)

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Zoom Embed Apps SDK features utilized by Remote Browser App

Opening URL (openUrl)

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Reading user context (getUserContext)

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Reading meeting identifier (getMeetingUUID)

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Expanding the app (expandApp)

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Sending app invitations to all participants (sendAppInvitationToAllParticipants)

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Reacting to breakout room change (onBreakoutRoomChange)

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SUPPORT

Frequently Asked 
Questions

How can I manage my account?

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Can I run multiple Remote Browser instances in one meeting?

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Who can run a Remote Browser?

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Will I be charged for each user that uses the Remote Browser?

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Can I use a Remote Browser in a Zoom meeting where I am a guest?

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How can I uninstall this app?

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Uninstalling Remote Browser app

1

Login to your Zoom Account and navigate to the Zoom App Marketplace.

2

Click Manage > Installed Apps or search for the Remote Browser - Web Co-Browsing app.

3

Click the Remote Browser - Web Co-Browsing app.

4

Click Uninstall.