Leverage shared browsing with our Remote Browser to solve problems while on the same page with your customer. Trade inefficient email, chat, and screenshots for real-time collaborative troubleshooting and streamlined support.
Automatically create a customer reference file complete with notes, messages, uploads, and anything else accessed during a support session, then share the summary with your customer to as a continuous reference.
Our shared browser allows teams to turn any website into a multi-player experience and get on the same page – literally.
RemoteHQ is fully browser-based, allowing team members to join at the click of a button, no downloads necessary.
Team members can share their screen while seeing the location of all colleagues’ cursors.
Upload files directly to the workspace to instantly share with all callers for stronger, more productive conversations.
Leverage a shared whiteboard for real-time brainstorming, review files over Figma, collaborate on Google Drive, and keep on task with Trello – all without leaving RemoteHQ.
Create a digital trail for every call and reference it in the cloud or export it to share with others. Capture call transcripts, audio recordings, notes, files, and more.
Collaborative browsing, is a cloud-based technology that allows multiple users to browse and control the same web page or app simultaneously. At RemoteHQ, co-browsing is powered by our Remote Browser.
Customer Service can mean different things to different grops but the bottom line is a customer service is about caring for the customers, treating them as you would like to be treated, as if they were in the same room as you. New solutions make even a remote experience, feel that way.
We understand remote workflow, thus we integrated industry leading applications right in your Remote Browser sessions